About me
I’m a Creative Director and Digital Marketing Strategist with a strong focus on building brand visibility and turning audience engagement into real business results.
With hands-on experience in Google Ads, YouTube Ads, Social Media Ads, and TikTok Ads, I create campaigns that not only look great but also perform — driving traffic, increasing sales, and converting views into loyal customers. I specialize in designing content ecosystems that support the full customer journey — from pre-launch storytelling and teaser content to post-launch engagement, affiliate opportunities, and brand partnerships.
My approach blends visual storytelling with data-driven strategy, ensuring every piece of content has a purpose — whether it’s growing awareness, building community, or generating revenue. I work closely with teams, freelancers, and AI tools to bring creative ideas to life and scale them effectively across platforms.
Ultimately, I help brands grow by creating digital experiences that stand out, connect, and convert.
Experience & Education
Bachelor in Office Administration
Polytechnic University of the Philippines
I earned my Bachelor in Office Administration with a major in Steno, English, and Typing—a program designed to equip students with a robust set of practical and communication skills. Through intensive training in stenography, I mastered the art of rapid and accurate note-taking, a skill that enhances real-time communication and documentation. The English component of the course refined my language proficiency, focusing on business writing, grammar, and effective communication strategies. Additionally, the rigorous typing curriculum enabled me to achieve high-speed, error-free data entry and digital document management. Together, these areas of study have prepared me to excel in modern office environments, streamlining administrative processes and supporting organizational success.
Google Ads Strategist
Google SkillShop
I drive growth with creative, data-driven Google Ads campaigns that boost ROI & elevate brand impact
CUSTOMER SERVICE (BPO)
TELTECH (TELCO AUstralia)
I responded promptly to customer inquiries, consistently earning a 98% satisfaction rating by ensuring efficient, personalized support. In my role managing Australian B2B accounts—including Billing, Activation, CSR, and Level 1 Technical Support—I not only resolved issues quickly but also contributed valuable insights to enhance our internal processes. Additionally, I proactively identified upselling opportunities by engaging with customers on aging accounts or those nearing contract expiration, recommending timely device upgrades to boost both customer satisfaction and revenue.
SENIOR MARKETING SOLUTIONS
SALES REPRESENTATIVE
As an outbound sales representative for a cable company offering Internet and TV channel packages, my primary objective was to drive sales growth for the company. I identified and reached out to potential customers, actively presenting business opportunities. My role involved scheduling daily appointments with clients, delivering effective product presentations, and successfully closing sales to contribute to overall growth and customer acquisition.
ECOMMERCE
E-Commerce Operations Specialist | Multi-Platform Management & Dropshipping Expert
I manage e-commerce operations across platforms like Amazon, Walmart, eBay, and business owners' websites. My expertise includes product research, writing compelling descriptions, image editing, optimizing listings, and managing inventory. I also handle order processing, returns, and exchanges to ensure a seamless customer experience. Additionally, I specialize in dropshipping, streamlining operations to maximize efficiency and drive sales growth.
Skills & Proficiencies
Technical Skills
Productivity Tools: MS Office, Google Drive, Asana, Trello, Slack, DocHub
CRM & Automation: Different CRM platforms, Infusionsoft, Autopilot
Communication Tools: RingCentral, Zoom, VoIP
Design & Marketing: Canva, Google Ads, GA4 (Google Analytics 4)
Transcription: Xpresscribe
E-commerce: Appscript, Hostinger, Shopify, Wix
WebDesign/developer: Appscript, Hostinger, Shopify, Wix, etc..
Soft Skills
Strong Communication & Collaboration
Problem-Solving & Critical Thinking
Time Management & Organization
Customer-Centric Mindset
Adaptability & Quick Learning
Attention to Detail
Team Leadership & Coordination
Social Media ads/Google Ads Strategist
Develop data-driven Google Ads campaigns to boost ROI. Let me run a free website and google ads Audit. Book Now!
Customer Service
Delivering exceptional support, resolving issues efficiently, and ensuring customer satisfaction through clear communication and problem-solving skills.
Driving sales growth & managing dropshipping business with optimized operations, inventory, and customer-focused strategies for maximum efficiency.
E-Commerce Operations Specialist | Dropshipping Expert
What I can do
"We are glad to have worked with her. She's intelligent and kind, and she can balance multiple responsibilities at once. Any organisation would be lucky to have her."
- Svarnim Industries, Regular Client
"It’s been a privilege to collaborate with her over the years. She combines sharp intellect with a warm demeanor and excels at managing diverse tasks seamlessly. She’s a true asset to any team."
- Samira Habib, Department Head
